The second-hand marketplace Members Express Displeasure About Size Changes

Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.

The popular resale platform has altered its size classifications for female and kids' apparel without notifying all users about the change.

Online Platforms Reaction

Countless users and merchants are expressing on platforms stating that platform listings now display a different size category compared to what was initially listed due to the recalibration.

The platform stated the new system was more in line with other platforms.

It has advised users to check their listings and manually change the size when needed, causing user dissatisfaction.

Size Classification Modifications

Previously, the measurements included one number and one letter, for instance S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

For certain items, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.

Shopper Accounts

A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Another user, from Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as measurements 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.

Required Changes

A different user, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".

"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she explained.

Platform Context

The service features exceeding 100 million members, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This is not the initial instance that an unexpected update within the service has received backlash: previously, the platform withdrew an update to its shipping options after backlash from users.

Timothy Robinson
Timothy Robinson

A tech entrepreneur and startup advisor with over a decade of experience in scaling digital businesses across the UK and Europe.